Manflower Co

Shipping and Delivery Information

Where do we deliver?

MELBOURNE: We offer same day delivery to most areas within Melbourne. The delivery cost is calculated at checkout. Our same day delivery rates vary between $9.95 - $19.95.

AUSTRALIA WIDE: You will have two options at check out. Standard Delivery and Express Delivery.

The below time-frames are indicative based on the information provided by our courier provider and apply from time your order is dispatched.

Express Delivery:

All orders sent via our overnight express delivery service are delivered next business day when ordered before 12pm. Delivery to regional areas may vary.

Standard Delivery:

Adelaide 1 to 2 business days
Albury 1 to 2 business days
Bendigo 1 to 2 business days
Brisbane 2 to 5 business days 
Bundaberg 4 to 7 business days 
Cairns 4 to 7 business days 
Canberra 1 to 2 business days 
Central Coast 1 to 2 business days 
Coffs Harbour 2 to 5 business days 
Darwin 3 to 10 business days 
Geelong 1 to 2 business days
Gold Coast 2 to 5 business days 
Hobart 3 to 5 business days 
Launceston 3 to 5 business days 
Mackay 4 to 7 business days 
Maryborough 4 to 7 business days 
Melbourne 1 to 2 business days
Newcastle 1 to 2 business days 
Northern Rivers 2 to 5 business days 
Perth 5 to 10 business days 
Port Macquarie 2 to 5 business days 
Rockhampton 4 to 7 business days 
Sunshine Coast 4 to 7 business days
Sydney 1 to 2 business days
Toowoomba 2 to 5 business days
Townsville 4 to 7 business days
Wollongong 1 to 2 business days

When will my order be delivered?

Our same day Melbourne deliveries are despatched on the selected delivery date, with deliveries taking place Monday through Friday between 9:00am - 5pm for business addresses and between 9am - 7pm for residential addresses. We can not provide a specific time for the delivery of your order.

All other orders are dispatched same day when your order is received before 12pm. See above for indicative delivery time-frames. Please note transit times may vary for regional locations. 

Order tracking

For same day deliveries you will be sent an email when your delivery is on it's way and a final notification when your delivery is complete.

For all other orders you will receive a tracking ID to track the progress of your delivery.

What happens if the recipient is not home?

All orders must be signed for unless you have given specific Authority to Leave. If you choose to provide special delivery instructions to leave the parcel unattended on premises we accept no responsibility for your delivery going missing once they have been delivered. By providing instructions to leave the parcel without signature customers accept the risks associated with this.

Please note the following for unattended deliveries:

Our carriers reserve the right to leave a card (instead of your order) even if you request an unattended delivery.

They may do so if:

The courier feels it is unsafe to leave the goods.
There is no clear delivery instruction authorising them to leave the parcel in a safe place.
Somebody is home but they cannot provide proof of age 
The driver is concerned that minors are present in the vicinity of your premises.

Unattended delivery is not available for: 
Same day delivery

What happens if I provide incorrect delivery instructions?

Please ensure you provide us with the correct address for the recipient.

If you provide us with an incorrect address and we deliver your order as per your instructions we will not accept responsibility for the failed delivery.

If we are unable to deliver to the address provided we can re-deliver on the same day or another day. However, if this occurs we will charge a minimum courier fee of $10.50.

Identification

Manflower Co supports the responisble service of alcohol. It is against the law to sell or supply to, or obtain alcohol on behalf of, a person under the age of 18 years. You must be over 18 years of age to place an order online or receive a delivery.